Why this firm exists
Somewhere along the way I kept meeting the same person: an owner who had built or bought a serious asset, and who was the last person in the building to learn anything about it. His general manager answered to an operator. His reports were written by the people they measured. His adviser, when he had one, was paid by the other side of the transaction. Nobody in his hotel worked for him. This firm exists to be the one party that does. We advise owners and investors on acquisition, operator selection, due diligence and performance. We take no fees from operators, brands or sellers, and we never operate assets ourselves. When we tell you what your hotel should be earning, no part of our income depends on the answer.